Why and how to turn off the gas
In accordance with the law, the gas supply to the consumer is terminated in the event of:
- conducting preventive maintenance and / or overhaul of gas supply systems;
- liquidation of consequences of accidents caused by emergency situations of man-made, natural or environmental nature, and repair and restoration work;
- violation of the terms of payment by the consumer for the gas supply services provided;
- unauthorized use of gas by the consumer;
- consumer violationsSafety rules for gas supply systemswhich creates the threat of an emergency;
- submission by the consumer of a written statement on the termination of the gas supply;
- refusal of the consumer to install a gas meter on the initiative and at the expense of the gas supplying enterprise.
In these cases, gas producers are obliged to notify you of the causes and timing of the cessation of gas supply, and the gas supplying company is required to recalculate the payment for services within one month.
Depending on the circumstances, gas is disconnected to the consumer in residential buildings by shutting off the shut-off devices and installing a seal and / or an inventory plug in front of the gas device (device) or on the inlet gas pipeline.
If you voluntarily resumed the gas supply to your apartment, the gasman will mechanically disconnect the gas pipeline from the existing gas pipeline.
In any case, the cessation of gas supply is drawn up in two copies, one of which remains with you as a consumer.
The most common is the shutdown of gas supply, when the consumer is in debt for gas services. However, the shutdown schedule is strictly specified.Order number 476.
First, the gas supplying company must first send a written warning to the consumer about the cessation of gas supply. Such a need for gas specialists arises if you did not pay for the services provided within ten days after the period specified in the contract or payment document (usually until the 10th of the next month), and the gas supply company did not receive in the next five days message about payment.That is, simply put, gas producers have the right to send such a warning to their debtor from the 26th day of the next month.
Secondly, from the moment you receive a written warning (with a note of delivery), you have ten days to pay your debt.
Thirdly, if during this period you have not paid your debt, then the gas industry workers have every reason to disconnect your housing from gas. But it is forbidden to turn off on the last working day before weekends and holidays, except for emergency situations. In addition, in paragraph 2of stopping the VRU “On payment of housing and communal services by the population of Ukraine” dated March 18, 1999 No. 512it says literally the following:
“To prohibit the Cabinet of Ministers of Ukraine, local executive authorities and local governments, enterprises and organizations, regardless of their form of ownership, to disconnect residential premises from energy, heat, water and gas supply and to move people out of their homes if they do not pay housing and utilities services in connection with non-payment of wages or pensions and non-assignment of subsidies ”.
Therefore, if you owe for gas becausethat you have not been paid for salaries or social benefits, it is better to first warn the gas industry workers about your situation so that even the theoretical possibility of disconnecting your apartment from the gas supply has disappeared.
If the gas producers disconnected the consumer who did not violate the contract, as well as the consumer debtor without a written warning or on the last working day before weekends and holidays, such termination of gas supply is considered unreasonable, and in accordance with clause 2.6Order number 476the gas supplying (gas transmission) organization must compensate the consumer for losses (the volume of under-supplied gas), which are calculated based on the actual hourly average gas consumption for the last settlement period, the number of hours of interruption and gas prices that were in force during the period of gas supply termination.
Fourth, in order to resume gas supply, you need to pay your debts, as well as losses incurred to the gas supply company (in fact, the cost of disconnecting and connecting the gas), and write the appropriate connection statement, which must be carried out by gas technicians within two working days.